Vendor Relationship Manager
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Job advert for Vendor Relationship Manager
Job title: Vendor Relationship Manager
Job reference number: DM042
Contract: Permanent, full time, 35 hours per week
Location: Kings Hill-based (Kent) with travel to London and Vendor premises
Salary: £64,500 per annum
Budgetary Responsibilities: Approx. £2m annual budget
We’re looking for a talented Vendor Relationship Manager to join our Operations team at Charities Aid Foundation (CAF).
What you’ll do
At CAF, every one of us contributes to our impact, and as our Vendor Relationship Manager you too will play an integral part in what we do.
About Us:
Charities Aid Foundation (CAF) exists to accelerate progress in society toward a fair and sustainable future for all. Over the last 100 years, we have led the way in developing innovative approaches to giving. Annually, we distribute over £1 billion to social purpose organisations around the world.
We are a leading charitable organisation operating in the UK, US and Canada. Working at the centre of the giving world, we partner with donors to ensure their giving has greater impact and provide strategic support to enable charities to do more of their life changing work.
In the UK, we also own CAF Bank Ltd and CAF Financial Solutions Ltd (CFSL), who help charities to manage their finances and funds so they can continue to support he causes and communities that matter to them.
Together, we give more.
Key Responsibilities:
Develop and maintain strong relationships with third-party vendors, serving as the primary point of contact. Regularly review vendor performance against SLAs and KPIs, addressing conflicts promptly. Conduct periodic reviews to ensure alignment with CAF’s Strategic Plan and compliance with regulatory requirements. Collaborate with internal stakeholders to align vendor services with business goals and develop strategies for improvement. Identify and mitigate risks associated with outsourcing and monitor costs to ensure alignment with budget goals. Prepare and present reports on vendor-related expenditures and financial performance. Maintain clear communication with stakeholders and engage them in the vendor selection and evaluation process.
Person Specification:
We are looking for someone with a proven track record of managing third-party vendor relationships and managing internal and external stakeholders at all levels. The ideal candidate will have an appropriate professional qualification and possess skills in vendor management, contract negotiation, performance monitoring, risk management, strategic planning, budget control, stakeholder management, problem-solving, regulatory compliance, continuous improvement, and adaptability. Excellent verbal and written communication skills, as well as excellent presentation skills, are essential.
Personal qualities we value include strong relationship skills, flexibility, integrity, trustworthiness, pragmatism, passion for customers, tenacity, and a self-starting attitude. Working unsociable hours may be required on occasions, and travel will be necessary to visit third-party vendors.
What’s in it for you
At CAF you will receive:
- Permanent hybrid ways of working where roles allow
- Six weeks holiday plus bank holidays
- A wide range of development opportunities to support personal and professional growth
- Pension scheme with better-than-market employer contribution options
- Social impact benefit schemes
For all our employer benefits and to gain an insight into our culture and values, please visit cafonline.org/careers.
Who we are
At Charities Aid Foundation we accelerate social progress by providing essential connections between donors, charities and communities.
We safeguard and deliver vital donations, offer expert advisory services and financial products to donors and charities, and provide tailored charity banking through our award-winning bank CAF Bank.
Our purpose is to enable a better landscape for giving and a fair and sustainable future for all.
Diversity and inclusion
We know that the more diverse and inclusive our organisation becomes, the more creative, effective and impactful we will be. Our aim is for our workforce to represent the society we serve, and we have embarked upon an ambitious pathway to achieve this.
We want to attract, retain and develop the best of talent at all levels, and provide a leading and great place to work, where every voice matters.
How to apply
The closing date for applications is 22 April 2025
We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Please complete the form below, attach your CV and Cover letter, then click ‘Submit Application’ if applying via our website or send your CV to recruitment@cafonline.org quoting reference number DH042
Please contact our Recruitment team at recruitment@cafonline.org or 03000 123 566 to find out more about the role, together with a detailed job description
We welcome applications from everyone who feels they meet the criteria, regardless of age, sex/gender, disability, race, religion, national origin, sexual orientation, marital, veteran or parental status.
Don’t meet every single requirement? If you’re excited about this role but your experience doesn’t align perfectly, we encourage you to apply anyway. You may just be the right candidate for this or other roles.
As a Disability Confident Employer, we guarantee to interview disabled applicants who meet the minimum criteria for the role. Please indicate on the application form if you would like to be considered as part of the Disability Confident Scheme.
To apply for this role you must be able to provide proof of your Right to Work in the UK.
So we can support you to be your best during the application or interview process, please contact our Recruitment team at recruitment@cafonline.org or 03000 123 566 to request assistance or reasonable adjustments.
Job Reference: DM042