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Business Assurance Manager

Job title: Business Assurance Manager

Contract: Permanent

Reference: SSm542

Based in: Kings Hill, Kent

Department: CAF Bank Operations

Hours: 35 hours per week

Grade: E

Salary: Up to £45,000

We are seeking an experienced banking Manager to join our dynamic and fast paced team at CAF Bank in Kings Hill. The role will work in conjunction with the COO and Senior Operations Manager, providing day to day oversight of quality assurance, reporting, and Operational risk and control measures.  Responsible for building operating procedures aligned to Policies in a way that is effective and efficient.  Audit based governance to ensure the compliance of our practices and approaches with internal and external requirements.  Management and deployment of an audit programme.  Manage internal and external regulatory audits.  Also contributing to the maintenance of our excellent customer service with responsibility for the Bank complaints process, incident and crisis management, and outsourcing monitoring.   

The ideal candidate will have extensive banking and strong risk management experience, and be a confident team manager. You will demonstrate both excellent written and verbal communication skills and will have the ability to communicate at all levels including Senior Management, third party suppliers, and deputising for the Senior Operations Manager in both internal and external meetings, boards and committees.

About us

We are a charity, a bank and champion for better giving, and for over 90 years we’ve been helping donors, companies and charities make a bigger impact. We exist to make giving go further, so together we can transform more lives and communities around the world. We are CAF and we make giving count.

CAF is a Disability Confident Employer. We guarantee to interview disabled applicants who meet the minimum criteria for the role. Please advise us if you consider yourself to have a disability.

For further information about this exciting opportunity or to apply please send your CV and a supporting statement explaining why you would be the best candidate for this position to quoting reference number SSm542. If this method of applying is not possible, then please contact a member of the HR team either by the email address above or by calling us on 03000 123 566 to discuss how we can support you to apply.

Applicants must be eligible to work in the UK.

Closing date for receipt of applications is 26th January 2022


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