Financial Intelligence Quality Assurance Manager, CAF Bank

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Job title: Financial Intelligence Quality Assurance Manager 

Job reference number: VE045

Contract: Permanent, full time, 35 hours per week

Location: Kings Hill-based (Kent) with hybrid working (3 days per week in the Kings Hill office)

Salary:  £37,500 - £40,000 per annum (depending on experience)

We’re looking for a talented Financial Intelligence Quality Assurance Manager to join CAF Bank, part of Charities Aid Foundation (CAF).

What you’ll do

At CAF Bank, every one of us contributes to our impact, and as our Financial Intelligence Quality Assurance Manager you too will play an integral part in what we do.

As our Financial Intelligence Quality Assurance Manager, you will:

  • Assist in ensuring a robust Quality Control framework is in place for the management of all Know Your Customer (KYC) activity, including catering for any changes in regulation or policy
  • Complete retrospective quality assurance reviews on Financial Intelligence activity to ensure processes and policies have been adhered to
  • Sample cases to ensure the content of the case files and recommendations are clear, complete and supported by the required information
  • Identify problem areas and risks associated with processes and make recommendations to improve quality and efficiencies
  • Deliver feedback and organise training for the team through mentoring, coaching and use of external services
  • Be proactive in the suggestion and development of new work processes and procedures, assisting with the implementation of solutions where required.

Who you’ll be

This role is for you if you have experience working in Financial Crime teams or have relevant transferable skills and are keen to make a difference to society. We are looking for:

  • Sound knowledge of the UK anti-money laundering, counter terrorist financing, and sanctions legal and regulatory framework
  • Experience with alerts and case investigations which Financial Crime teams deal with
  • Keen attention to detail while able to take a pragmatic approach to risks
  • Able to adopt a systematic and structured approach to working multiple projects
  • Willing to take ownership and work independently with minimal supervision.

What’s in it for you

At CAF Bank you will receive:

  • Permanent hybrid ways of working where roles allow
  • Six weeks holiday plus bank holidays
  • A wide range of development opportunities to support personal and professional growth
  • Pension scheme with better-than-market employer contribution options
  • Social impact benefit schemes

For all our employer benefits and to gain an insight into our culture, please visit

Who we are

We are more than a bank. From the one-person causes to the large-scale organisations, we are the bank charities turn to. We believe in the power of good, and in treating the goals of charities as our own.

We are owned by Charities Aid Foundation (CAF). CAF connects charities with funds, and we at CAF Bank help charities to manage those funds.

Our connection with such a long-established charitable organisation highlights how we believe in banking with purpose.

Diversity and inclusion

We know that the more diverse and inclusive our organisation becomes, the more creative, effective and impactful we will be. Our aim is for our workforce to represent the society we serve, and we have embarked upon an ambitious pathway to achieve this.

We want to attract, retain and develop the best of talent at all levels, and provide a leading and great place to work, where every voice matters.

How to apply

The closing date for applications is 20th May 2024

We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Please complete the form below, attach your CV and Cover letter, then click ‘Submit Application’ if applying via our website or send your CV to quoting reference number VE045

We welcome applications from everyone who feels they meet the criteria, regardless of age, sex/gender, disability, race, religion, national origin, sexual orientation, marital, veteran or parental status.

Don’t meet every single requirement? If you’re excited about this role but your experience doesn’t align perfectly, we encourage you to apply anyway. You may just be the right candidate for this or other roles.

As a Disability Confident Employer, we guarantee to interview disabled applicants who meet the minimum criteria for the role. Please indicate on the application form if you would like to be considered as part of the Disability Confident Scheme.

To apply for this role you must be able to provide proof of your Right to Work in the UK.

So we can support you to be your best during the application or interview process, please contact our Recruitment team at or 03000 123 566 to request assistance or reasonable adjustments.

Job Reference: VE045

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