Customer Due Diligence Analyst

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Job title: Customer Due Diligence (CDD) Analyst

Job reference number: AG032

Contract: Permanent, full time, 35 hours per week

Location: Kings Hill-based (Kent)] with hybrid working (initially full-time office based during any training period and then minimum of 3 days per week in the office).

Salary: Circa £34,500 per annum

We’re looking for a highly experienced CDD Analyst to join our multi-talented CDD Team at Charities Aid Foundation (CAF).  

You will be an integral part of our award-winning team, who conduct customer due diligence on new and existing customers, including high net worth individuals, corporate entities, and charities as well as investigation into unusual and high value transactions.

What you’ll do

At CAF, every one of us contributes to our success, and as a CDD Analyst you too will play an integral part in what we do.

Using your knowledge & experience as a CDD Analyst you will:

  • Assess document verification, ownership structures, and identify UBO information in line with KYC/KYB requirements.
  • Using databases, external and internal, and conducting research as part of your due diligence.
  • Accurately record all information in the system, escalating any errors or anomalies.
  • Verifying and analysing documentation.
  • Chasing customers by phone & email for any outstanding documentation or information.
  • Document review to confirm their legal authenticity.
  • Conducting day-to-day compliance monitoring including managing AML and customer screening.
  • Performing customers and related parties’ screenings for sanctions, PEP and adverse media, searching for potential risks or discrepancies, reviewing, assessing and escalating if necessary.
  • Managing high risk relationships including with PEPS.
  • Become a Subject Matter Expert.
  • Consideration and investigation of internal SARs and the submission of external SARs to the MLRO.

Who you’ll be

This role is for you if you have extensive experience of working in a CDD team and with high-net-worth individuals, corporate entities, and charities. Along with;

  • Tangible and demonstrable experience & understanding of the AML requirements for a wide range of client types with both simple complex ownership structures in high-risk jurisdictions. Client types would include Individuals, Corporate entities, and Charities.
  • Solid experience of applying a risk-based approach when analysing the profile of a prospective client and deciding what CDD requirements should be applied.
  • Clear understanding of the various financial crime and reputational risk-factors to consider when onboarding a new client.
  • Experience in compiling and summarising escalations (PEP sign off, Adverse Media sign off, High Risk client sign off) for Senior Management review / periodic review.
  • The successful candidate must be able to demonstrate the ability to carry out research, analysis and summarise the results of their findings in a clear manner.

What’s in it for you

At CAF you will receive:

  • Permanent hybrid ways of working where roles allow (minimum 3 days in the office per week)
  • Six weeks holiday plus bank holidays
  • A wide range of development opportunities to support personal and professional growth
  • Pension scheme with better-than-market employer contribution options
  • Social impact benefit schemes

For all our employer benefits and to gain an insight into our culture and values, please visit

Who we are

At Charities Aid Foundation we accelerate social progress by providing essential connections between donors, charities and communities.

We safeguard and deliver vital donations, offer expert advisory services and financial products to donors and charities, and provide tailored charity banking through our award-winning bank CAF Bank.

Our purpose is to enable a better landscape for giving and a fair and sustainable future for all.

Diversity and inclusion

We know that the more diverse and inclusive our organisation becomes, the more creative, effective, and impactful we will be. Our aim is for our workforce to represent the society we serve, and we have embarked upon an ambitious pathway to achieve this.

We want to attract, retain, and develop the best of talent at all levels, and provide a leading and great place to work, where every voice matters.

How to apply

The closing date for applications is 31 May 2024.

Successful candidates following an initial telephone interview will be required to complete work-based assessments online and, if successful, will be invited to attend a final interview at our office in Kings Hill.

We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Please complete the form below, attach your CV and Cover letter, then click ‘Submit Application’ if applying via our website or send your CV and cover letter to quoting reference number AG032.

We welcome applications from everyone who feels they meet the criteria, regardless of age, sex/gender, disability, race, religion, national origin, sexual orientation, marital, veteran or parental status.

Don’t meet every single requirement? If you’re excited about this role but your experience doesn’t align perfectly, we encourage you to apply anyway. You may just be the right candidate for this or other roles.

As a Disability Confident Employer, we guarantee to interview disabled applicants who meet the minimum criteria for the role. Please indicate on the application form if you would like to be considered as part of the Disability Confident Scheme.

So we can support you to be your best during the application or interview process, please contact our Recruitment team at or 03000 123 566 to request assistance or reasonable adjustments.

Job Reference: AG032

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