Business Card and Fraud Specialist
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Job title: Business Card and Fraud Specialist
Job reference number: MU167
Contract: Permanent, full time, 35 hours per week
Location: Kings Hill-based (Kent) with hybrid working - 2 days per week in the Kings Hill Office.
Salary: Up to £45,900 per annum (depending on experience)
Can you help us support card-based payments and fraud liability to power the impact of the Charity sector? We’re looking for a talented Business Card and Fraud Specialist to join our team at CAF Bank, part of Charities Aid Foundation (CAF).
What you’ll do
At CAF Bank, every one of us contributes to our impact, and as our Business Card and Fraud Specialist you too will play an integral part in what we do.
CAF Bank exists to serve charities in fulfilling their mission; and our Business Card solution helps make payments simple. We also ensure that we keep up to date with the latest fraud trends impacting our customers, taking swift and decisive action to mitigate the fraud risk exposed to our customers. Our Business Card and Fraud Specialist will be a vital role in supporting our existing Card offering, developing our future plans and managing the fraud risks of both ourselves and our customers.
As part of the Card Team; you will support our Card servicing and fraud mitigation, reporting directly in to our Card Product Owner and Service Delivery Manager. Working with partners from across the business you will support our understanding of the environment and support the projects that will keep us current and our customers protected and able to make the purchases they need.
As our Business Card and Fraud Specialist you will:
- Support Card Team colleagues, and other business areas, providing SME knowledge on cards and fraud
- Work as part of the CAF Bank Card Team supporting the existing Business Card product and future developments of the product offering
- Maintain active contact with our Customer Service Teams to proactively identify and resolve issues
- Collaborate with our Financial Intelligence Team to develop and deliver effective fraud mitigation
- Monitor and maintain effective tools for the prevention of fraud
Who you’ll be
This role is for you if you have experience of working in Cards and Bank Fraud or have relevant transferable skills and are keen to make a difference to society. We are looking for:
- Card industry experience, ideally relating to card issuing
- Keen to positively challenge and enhance existing products and services
- Strong analytical and investigative skills
- Knowledge of fraud typologies
- Ability to embrace and support change
What’s in it for you
At CAF Bank you will receive:
- Permanent hybrid ways of working where roles allow
- Six weeks holiday plus bank holidays
- A wide range of development opportunities to support personal and professional growth
- Pension scheme with better-than-market employer contribution options
- Social impact benefit schemes
For all our employer benefits and to gain an insight into our culture, please visit cafonline.org/careers.
Who we are
We are more than a bank. From the one-person causes to the large-scale organisations, we are the bank charities turn to. We believe in the power of good, and in treating the goals of charities as our own.
We are owned by Charities Aid Foundation (CAF). CAF connects charities with funds, and we at CAF Bank help charities to manage those funds.
Our connection with such a long-established charitable organisation highlights how we believe in banking with purpose.
Diversity and inclusion
We know that the more diverse and inclusive our organisation becomes, the more creative, effective and impactful we will be. Our aim is for our workforce to represent the society we serve, and we have embarked upon an ambitious pathway to achieve this.
We want to attract, retain and develop the best of talent at all levels, and provide a leading and great place to work, where every voice matters.
How to apply
The closing date for applications is: 17th March 2026
Please complete the form below, attach your CV and Cover letter, then click ‘Submit Application’ if applying via our website or send your CV to recruitment@cafonline.org quoting reference number MU167
Please contact our Recruitment team at recruitment@cafonline.org or 03000 123 566 to find out more about the role, together with a detailed job description
We welcome applications from everyone who feels they meet the criteria, regardless of age, sex/gender, disability, race, religion, national origin, sexual orientation, marital, veteran or parental status.
Don’t meet every single requirement? If you’re excited about this role but your experience doesn’t align perfectly, we encourage you to apply anyway. You may just be the right candidate for this or other roles.
As a Disability Confident Employer, we guarantee to interview disabled applicants who meet the minimum criteria for the role. Please indicate on the application form if you would like to be considered as part of the Disability Confident Scheme.
To apply for this role you must be able to provide proof of your Right to Work in the UK.
So we can support you to be your best during the application or interview process, please contact our Recruitment team at recruitment@cafonline.org or 03000 123 566 to request assistance or reasonable adjustments.
Job Reference: MU167