Business Assurance Manager- CAF Bank

Job title: Business Assurance Manager- CAF Bank

Reference: SS196

Contract: Permanent, full time, 35 hours per week

Location: Kings Hill based, with hybrid working (2 days per week in the KH office)

Salary: Circa £65,000 per annum

We have an exciting opportunity for you to join our team as our Business Assurance Manager for CAF Bank, part of Charities Aid Foundation

The role will work in conjunction with the Head of Business Change and Assurance, providing day-to-day oversight of quality assurance, reporting, and Operational risk and control measures. Responsible for building operating procedures aligned to Policies in a way that is effective and efficient. Audit based governance to ensure the compliance of our practices and approaches with internal and external requirements. Management and deployment of an audit programme. Manage internal and external regulatory audits. Also contributing to the maintenance of our excellent customer service with responsibility for the Bank incident and crisis management, Operational Resilience and outsourcing monitoring.

The ideal candidate will have extensive banking and strong risk management experience and be a confident team manager. You will demonstrate both excellent written and verbal communication skills and will have the ability to communicate at all levels including Senior Management, third party suppliers, and deputising for the Head of Business Change and Assurance internal and external meetings, boards and committees.

What you’ll do

At CAF Bank, every one of us contributes to our impact, and as our Business Assurance Manager you too will play an integral part in what we do.

As our Business Assurance Manager, you will:

Implementing and maintaining the Bank’s Risk Management Framework across the First Line of Defence (1LOD) within Bank Operations.
Managing Operational Resilience work streams.
Outsourcing and supplier management.
Incident Management.
Business Assurance activities.

Who we are looking for

This role is for you if you have experience of working in a similar position and have relevant transferable skills and are keen to make a difference to society. We are looking for:

Technical understanding of risk methodologies, risk control frameworks and the ability to drive and deliver implementation.
Management experience in a financial service regulated organisation.
Strong leadership skills.
Excellent communication skills.

What’s in it for you

At CAF Bank you will receive:

Permanent hybrid ways of working where roles allow
Six weeks holiday plus bank holidays
A wide range of development opportunities to support personal and professional growth
Pension scheme with better-than-market employer contribution options
Social impact benefit schemes

For all our employer benefits and to gain an insight into our culture, please visit cafonline.org/careers.

Who we are

We are more than a bank. From the one-person causes to the large-scale organisations, we are the bank charities turn to. We believe in the power of good, and in treating the goals of charities as our own.

We are owned by Charities Aid Foundation (CAF). CAF connects charities with funds, and we at CAF Bank help charities to manage those funds.

Our connection with such a long-established charitable organisation highlights how we believe in banking with purpose.

Diversity and inclusion

We know that the more diverse and inclusive our organisation becomes, the more creative, effective and impactful we will be. Our aim is for our workforce to represent the society we serve, and we have embarked upon an ambitious pathway to achieve this.

We want to attract, retain and develop the best of talent at all levels, and provide a leading and great place to work, where every voice matters.

How to apply

The closing date for applications is 16^th June 2026

Please complete the form below, attach your CV and Cover letter, then click ‘Submit Application’ if applying via our website or send your CV and cover letter to recruitment@cafonline.org quoting reference number SS196

We welcome applications from everyone who feels they meet the criteria, regardless of age, sex/gender, disability, race, religion, national origin, sexual orientation, marital, veteran or parental status.

Don’t meet every single requirement? If you’re excited about this role but your experience doesn’t align perfectly, we encourage you to apply anyway. You may just be the right candidate for this or other roles.

As a Disability Confident Employer, we guarantee to interview disabled applicants who meet the minimum criteria for the role. Please indicate on the application form if you would like to be considered as part of the Disability Confident Scheme.

To apply for this role you must be able to provide proof of your Right to Work in the UK.

So we can support you to be your best during the application or interview process, please contact our Recruitment team at recruitment@cafonline.org or 03000 123 566 to request assistance or reasonable adjustments.

Job Reference: SS196

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